Privacy Policy

Effective Date: 10/17/2025

1. Introduction

Welcome to Keystone Arrowheads (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit keystonearrowheads.com (the “Site”) or interact with us through purchases, email, or social media.

By using our Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to fulfill orders, improve our services, and communicate effectively.

2.1 Information You Provide

  • Contact & Order Data: name, shipping/billing address, email, phone number, and payment details (processed through secure third-party processors such as PayPal, Stripe, or WooCommerce Payments).
  • Communications: messages, reviews, or inquiries sent via forms or email.
  • Marketing Preferences: your choices regarding newsletters or promotional content.

2.2 Automatically Collected Data

  • Device & Usage Data: IP address, browser type, operating system, pages viewed, and visit timestamps.
  • Cookies & Similar Technologies: small text files that help remember cart contents, login sessions, and site preferences.

You can disable cookies via your browser, but doing so may limit certain website functions.

3. How We Use Your Information

We use the information we collect to:

  • Process, ship, and fulfill orders.
  • Communicate about orders, questions, and support requests.
  • Send updates or promotional messages (if you’ve opted in).
  • Analyze website performance and improve customer experience.
  • Detect fraud, maintain security, and comply with legal requirements.

We do not sell personal information to third parties.

4. Disclosure of Information

We may share your data with:

  • Service Providers: such as payment processors, shipping companies (e.g., USPS, UPS), and analytics tools (e.g., Google Analytics).
  • Legal & Safety Compliance: to meet legal obligations or protect rights, property, or safety.
  • Business Transfers: in the event of a merger, sale, or asset transfer, your information may be included among transferred assets, subject to this policy’s terms.

All vendors and partners are required to handle your information responsibly and in compliance with applicable laws.

5. Your Rights

5.1 Under Pennsylvania Law

Pennsylvania does not have a comprehensive consumer privacy statute like California, but we uphold your right to transparency and fair use of data. You may:

  • Request what information we hold about you.
  • Ask us to correct, update, or delete that data (subject to business or legal needs).
  • Opt out of marketing communications at any time.

To exercise these rights, email admin@keystonearrowheads.com.

5.2 California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  1. Right to Know: Request disclosure of categories and specific pieces of personal data we have collected about you.
  2. Right to Delete: Ask us to delete personal data we have collected (unless legally required to retain it).
  3. Right to Correct: Request correction of inaccurate data.
  4. Right to Opt Out: You can opt out of any sale or sharing of personal data. Keystone Arrowheads does not sell or share data for cross-context behavioral advertising.
  5. Right to Non-Discrimination: We will not discriminate against you for exercising any privacy rights.

To submit a request, email admin@keystonearrowheads.comwith the subject “CCPA Request.” We will verify your identity before processing. You may also authorize an agent to act on your behalf.

6. Cookies and Tracking

We use cookies to:

  • Remember shopping cart contents and preferences.
  • Improve website functionality and speed.
  • Measure analytics and performance via services like Google Analytics.

You can adjust cookie preferences in your browser or through “Do Not Track” settings.

7. Data Retention and Security

We retain personal data only as long as necessary for:

  • Order fulfillment and accounting obligations.
  • Legal compliance (e.g., tax reporting).
  • Fraud prevention and dispute resolution.

We use SSL encryption and secure servers to protect your data. However, no system can be fully guaranteed secure. You share information at your own discretion.

8. Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect information from children under 13. If we discover that a child has provided personal data, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated Effective Date. Continued use of our Site after changes are posted means you accept the updated policy.

10. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Keystone Arrowheads
Email: admin@keystonearrowheads.com
Mailing Address: 417 Hurst Street, Bridgeport PA 19405
Phone: 610-246-6822
Website: https://keystonearrowheads.com